For kits ordered on this website

Access to online content is usually immediate on completion of payment.

If your order includes printed material

The delivery time depends on Australia Post, which sometimes takes longer than people expected, especially for interstate or regional areas. After allowing a realistic delivery time, your first check should be with your post office to see if they are holding our package there - tell them that the package is an Express Post envelope. (We can provide the Australia Post "tracking number" if necessary). When ordering, it is important that you give us a proper mailing address that includes street number / (unit number if relevant) / streetname / suburb / postcode.

For kits bought from distributors

If you buy Probate Kit printed material from a distributor you need to register the kit on this website.

See the "Registration" tab above.